Terms of Service

1. Acceptance of Terms

By accessing or using GrowDo ("the Service"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use the Service.

2. Description of Service

GrowDo is a gardening planning and management application that helps users:

• Create personalized planting schedules
• Track seeds and garden inventory
• Manage gardening tasks and reminders
• Access weather-based recommendations
• Store and organize garden data
• Identify plants using AI-powered image recognition (GrowDo Vision)
• Receive AI-generated gardening advice and recommendations (Ask GrowDo)
• View AI-enriched plant data including growing conditions, companion planting, and toxicity information

Several features of the Service use third-party artificial intelligence (AI) and large language model (LLM) technologies to generate content, identify plants, and provide recommendations. Please refer to Section 8 (Disclaimers) for important information about the limitations and risks of AI-generated content.

3. User Accounts

3.1 Account Creation

You must create an account to use the Service. You agree to:

• Provide accurate and complete information
• Maintain the security of your password
• Notify us immediately of any unauthorized access
• Be responsible for all activities under your account

3.2 Account Eligibility

You must be at least 16 years old to use the Service. By creating an account, you represent that you meet this age requirement.

4. Subscription Plans

4.1 Free Trial

New users receive a 30-day Premium trial. After the trial period, your account will revert to the Free tier unless you subscribe.

4.2 Premium Subscriptions

Premium subscriptions are available on monthly or annual basis:

• Monthly: Billed monthly, cancel anytime
• Annual: Billed annually, cancel anytime with prorated refund
• Lifetime: One-time payment, no recurring charges

4.3 Payment Terms

• All payments are processed through Stripe
• Subscriptions auto-renew unless cancelled
• Prices may change with 30 days notice
• Existing subscribers keep their rate for their current billing cycle

4.4 Refund Policy

• Monthly subscriptions: No refunds for partial months
• Annual subscriptions: Prorated refund if cancelled within first 30 days
• Lifetime deals: 30-day money-back guarantee
• Refunds processed within 7-10 business days

5. Acceptable Use

5.1 Permitted Use

You may use the Service for personal, non-commercial gardening planning purposes.

5.2 Prohibited Activities

You agree not to:

• Violate any laws or regulations
• Share your account credentials with others
• Attempt to gain unauthorized access to our systems
• Reverse engineer or decompile the Service
• Use the Service for any automated or commercial scraping
• Upload malicious code or viruses
• Interfere with other users' access to the Service
• Impersonate another person or entity

6. User Content

6.1 Your Data

You retain ownership of all data you enter into the Service, including:

• Planting plans and schedules
• Custom crops and varieties
• Garden notes and tasks
• Inventory data

6.2 License to Us

By using the Service, you grant us a limited license to store, process, and display your data solely to provide the Service. We do not use your data for any other purpose without your consent.

7. Intellectual Property

The Service, including all software, designs, text, graphics, and other content, is owned by GrowDo and protected by copyright and other intellectual property laws.

You may not copy, modify, distribute, or create derivative works without our explicit written permission.

8. Disclaimers

9. Limitation of Liability

To the maximum extent permitted by applicable law:

• We are not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to personal injury, property damage, loss of profits, or loss of data
• Our total aggregate liability is limited to the amount you paid to GrowDo in the 12 months preceding the claim
• We are not responsible for data loss (though we maintain regular backups)
• We are not liable for the actions, omissions, or outputs of third-party services, including AI/LLM providers, weather APIs, and payment processors
• We are not liable for any harm, injury, illness, or death resulting from reliance on plant identification, toxicity information, edibility data, or any other information provided by the Service or its AI features
• We are not liable for any allergic reactions, poisoning, or adverse health effects resulting from contact with or consumption of any plant identified, recommended, or described by the Service

You acknowledge and agree that you use all information provided by GrowDo — including AI-generated content, plant identification results, toxicity warnings, and gardening recommendations — entirely at your own risk and discretion.

Some jurisdictions do not allow limitations on liability for personal injury or certain types of damages, so some or all of these limitations may not apply to you. In such cases, our liability will be limited to the maximum extent permitted by applicable law.

10. Account Termination

10.1 By You

You may delete your account at any time through Settings → Privacy → Delete Account. This will permanently delete all your data.

10.2 By Us

We may suspend or terminate your account if you:

• Violate these Terms of Service
• Engage in fraudulent activity
• Fail to pay subscription fees
• Use the Service in a way that harms other users or our systems

We will provide notice before termination unless immediate action is required for security or legal reasons.

11. Changes to Terms

We may update these Terms of Service from time to time. We will notify you of material changes via email or prominent notice in the app. Continued use after changes constitutes acceptance of the updated terms.

12. Privacy

Your use of the Service is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your data.

13. Dispute Resolution

13.1 Informal Resolution

Before pursuing formal action, please contact us to resolve the issue informally.

13.2 Governing Law

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.

13.3 Arbitration

Any disputes will be resolved through binding arbitration rather than in court, except where prohibited by law.

14. Contact Information

For questions about these Terms of Service:

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and GrowDo regarding the Service.